Service & Maintenance

The re-active refrigeration, air conditioning and electrical service and planned maintenance cover we provide is at the heart of DCI’s engineering disciplines.  We pride ourselves on the first class, professional and efficient service provided across our region of operation.  Our service and technical support teams are supported by expert call centre operators, who use the latest in vehicle tracking technology and electronic worksheet management to ensure an accurate and speedy response to your engineering needs.

All calls attended are logged in our system against an asset number for the piece of equipment in question and over a period of time we build a critical set of data to allow us to monitor and advise you accordingly.

Reactive Repairs

Our field based engineering teams provide 24/7 emergency cover for fast and reliable repair throughout our region of operation.  With the technical expertise provided by our engineering support team, we offer a fast and proactive solution to reducing the number of breakdowns, while maintaining minimal cost.

All our direct employed engineers are trained to the very highest standards and are provided with all the necessary equipment to ensure a prompt diagnosis and repair, with as little disruption to your operation as possible.

If you have an urgent repair or service requirement, call us now on 023 9238 1799 or email

Planned Maintenance

A program of planned maintenance (PPM) for the equipment within your facility assists in the prevention of failures, helps reduce energy costs and ultimately prolongs the life of the equipment being maintained. Our engineering teams work to exacting standards, ensuring our PPM service protects your refrigeration, electrical and air conditioning assets and identifies any potential faults prior to them becoming an issue.

In addition, our PPM service ensures you meet the the current F-Gas regulations by including mandatory leak detection at pre-determined intervals.

Regional Service Coverage

We provide critical refrigeration & air conditioning service and planned maintenance cover to many retail, commercial, industrial and independent clients throughout the southern half of the UK.

While the majority of customers are around cities and towns like Brighton, Bournemouth, Portsmouth, Reading, Southampton, Swindon and Worthing, our continued growth has seen our area of operation expand into the outlying regions.

We also have direct employed engineers on the Isle of Wight, providing excellent service and maintenance cover all year round.